Field Supervisor- Washington DC Metro Area
JOB TYPE: Part-Time or Full-Time
SCHEDULE: 2-5 days a week (depending on if part-time or full-time), including some weekend days. Local travel within the DC Metro Area (Northern VA, Montgomery County MD, DC).
PAY TYPE: Hourly, up to $15-$18/hour including tips, depending on experience, plus potential for performance bonuses. Benefits negotiable for full-time employees.
WHY WORK FOR US:
Tot Squad is a new business poised for strong growth across the country. Working for a start-up allows you to learn many skills and competencies, as you are required to wear many "different hats”. You will experience the various aspects it takes to run a business – from marketing, sales, operations, business development, and much more. Plus, there will be opportunities for increased responsibility as we grow and start to franchise. We’re building a company culture based on exceptional customer service and a solid repeat customer base by truly delighting the parents who we serve.
We want happy, well-adjusted, and humble employees who work hard and are passionate about safety/children’s health and enjoy working with parents and young children. In turn, we will provide a fun work environment with flexible perks and benefits. We’re committed to developing leaders in our business, who will want to stick around for many years!
-Manage daily on-site operations, including: leading staff, setup and take down at retail locations, coordination and relationship management with retail partners and outside vendors
-Educate families on child safety in and around vehicles, in their homes, and around town
-Professionally reinstall car seats (Child Passenger Safety Technician Certification Training will be provided if not already certified)
-Train and manage team of employees and ensure high standards of customer service, employee conduct and compliance to workplace rules
-Provide excellent customer service; constantly look for new ways to improve quality of service and build the business by incorporating customer feedback and suggesting improvements to sales and operational methods
-High school diploma or technical school training or higher
-Previous experience in customer service and sales, preferably in child or health field
-Previous management experience in leading and training a team of employees and the planning/implementation of daily operations
-Must speak English and have valid US work authorization
-Must have a valid US driver's license, clean driving record, and experience driving in DC
-Self-motivated and driven, experience working autonomously with little supervision
-Organized, detail-oriented, ability to multi-task and work quickly in a high-stress environment
-Excellent problem solving, oral communication, and interpersonal skills, ability to successfully manage customer relationships and attract new customers
-Ability to lead, manage, and motivate others
-Experienced Certified Child Passenger Safety Technician, or additional experience handling and operating car seats and strollers a plus. Training can be provided if not already completed, but experienced applicants preferred.
IDEAL POSITION FOR THOSE INTERESTED IN OR EXPERIENCE WITH:
-Educating families on Health and Safety
-Serving as a Health Education Resource Person
-Advocating for Health and Health Education
Please send resume and cover letter outlining your skill sets and interest. Email subject should be “DC Field Supervisor.” Email Hayden Little at firstname.lastname@example.org